At ConX: Study, Research, AI, you can request deletion of your account and associated personal data at any time.
1. Delete from inside ConX
The fastest route is the account control inside the app:
- Open ConX and go to account settings.
- Open the account and security section.
- Choose Delete account and confirm the decision.
Deleting your ConX account does not cancel a subscription purchased through Apple or Google. Manage or cancel renewal in the store where you subscribed: Apple subscriptions or Google Play subscriptions.
Removing a sign-in connection is separate from deleting your ConX data. When automatic disconnection cannot be confirmed, follow the app's instructions to remove any remaining connection in your Apple Account or Google Account. You can still delete your ConX account without completing that manual step first.
2. Prepare an email request
If you uninstalled ConX or cannot access the device where you used it, provide the account email below to prepare an email request. You can also write directly to info@devos.co.il.
Account deletion request
3. What data is removed?
When an account deletion request is processed, the intended scope includes:
- Your account profile, email, and authentication record.
- Notes, workspaces, block databases, and uploaded documents associated with the account.
- Audio recordings, transcriptions, and generated source indexes associated with the account.
- AI chat interaction history associated with the account.
4. Retention and verification
In-app deletion follows the controls available in the current product. Web requests may require account verification before processing. Operational backups can take additional time to age out after the primary account data has been removed.
Need help with a deletion request? Contact info@devos.co.il and include the account email. Do not send a password.